Conditions of Use

Privacy Policy
Creative Cutters Corner & Crafts respects the rights of our customers and will not under any conditions exchange, share, or sell personal information submitted to us for marketing by any other company or consumer with prior permission. We may occasionally send emails that will send you to our locally sponsored events and functions that are connected with our company activity.

Shipping Times
Order shipment times vary widely depending on the number of orders we receive each day. Orders are typically shipped in no more than 3 to 4 business days, you will be notified via email should a shipping delay occur.

Backorders
At this time, we do not do backorder products as we do not like to keep your money for items not in stock. If you would like to be notified when a product is back in stock, please email us. We do not ship partial orders, all orders are shipping complete.

Special Request Items
If you do not see the item you are looking for, please email us and we will make every attempt to special order the item you need.

Payment
For your convenience, payment is accepted via Paypal only. (You do not have to have a Paypal account to use the payment services) Payments may be made via Paypal using your major credit card information and is submitted via secured SSL (Secure Socket Layer) technology. You can rest assured that your financial data is secure when using payment services by checking your web browser and looking for the https in the web browser field. This means your data is secure.

Due to limitations with our website, payment will be initiated at the time of purchase (and not when the order ships). In the instance that the item purchased is a pre-order or backordered item, payment is still required at the time of purchase. Unfortunately, we are unable to make any exceptions to this policy.

Customers are responsible for all fees associated with a disputed PayPal transaction which results in action from PayPal. The fee charged by PayPal is typically $25.00 and is non-refundable and paid by the customer.

Free Shipping Offers
Free Shipping is allowed for orders within the US after the merchandise totals $75.00 (excluding large, heavy weight items) $125.00 for international orders.  Occasionally a coupon code for free shipping may be sent with our newsletters for immediate use, and for a limited time only. Please subscribe to our emails to receive these offers for registered users only.

Price Matching
We cannot price match other competitor’s prices nor can we offer a refund due to price adjustments. Within the industry, pricing can be dependent upon size of company and can vary from retailer to retailer.

Shipment Refusals
In the event that you refuse your shipment, you are responsible for all related shipping fees on the shipment and any fees related to the refusal of the shipment.

Shipping Charges, Sales Tax & Duties
Item pricing on our website does not include shipping and handling, sales taxes, or duties. Any shipping and handling fees or sales tax due, if applicable, will be added to the purchase price during checkout.

Currently, we are required by law to only charge sales tax on orders with a shipping address in Tennessee.

Shipping is typically shipped by using the most economical shipping method available. Primarily USPS (Postal Service) Priority Mail via USPS, United Parcel Service (UPS) or Fed Express. Tracking numbers are usually available and you will be notified when your item ships via email. Free Shipping will be done via USPS regular mail, if you would like your item sent priority or express mail, an additional shipping charge will be incurred.

For customers located outside of the United States, you are responsible for all duties and taxes assessed at the time your order is delivered. Due to the large number of countries and provinces we ship to, we are unable to calculate the duties that may be assessed on your shipment. Please check with your local customs officials for rates. Please note that tracking numbers are generally not available via USPS unless Priority Mail is paid for by the customer.

Pricing
Prices offered on our website are quoted in U.S. Dollars.
If the amount you pay and/or are quoted for an item is incorrect, regardless of whether it is an error in a price posted on our website or otherwise communicated to you, then we reserve the right, at our sole discretion, to cancel your order and refund to you the amount that you paid. This policy will apply regardless of how the error occurred.

Customers are responsible for all fees associated with a disputed PayPal transaction which results in action from PayPal. The fee charged by PayPal is typically $25.00.

Returns:
If you are not satisfied with your products, please email for a return authorization number. All items must be returned within 30 days, in original packaging and unopened for a exchange only. Special orders, Pre-Orders, and shipping and/or handling charges are not refundable. There are NO returns on electronic items. A $10.00 restocking fee will apply on all returns.

Right to Sell
We reserve the right to limit sales, including the right to prohibit sales.

Governing Law & Venue
This Agreement, the entire relationship between you and Creative Cutters Corner & Crafts, and any litigation or other legal proceeding between same (whether grounded in tort, contract, law or equity) shall be governed by and in accordance with the laws of the State of Tennessee.

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